Notice about the English Terms and Conditions of Sale: The version in English is intended to be helpful for customers at the online Store at MUSEO DEL CICLISMO MADONNA DEL GHISALLO. Please note that orders and purchases between the Customer and MUSEO DEL CICLISMO MADONNA DEL GHISALLO are understood to be concluded in Italy and regulated by Italian Law. Judicial Authority of Como will be competent.

General Conditions of Sale

The following paragraph ("general conditions of sale") sets out the terms and conditions of sale for products marketed by MUSEO DEL CICLISMO MADONNA DEL GHISALLO (the "products"). All contracts for the sale of products by MUSEO DEL CICLISMO MADONNA DEL GHISALLO to third parties (the "customers") are governed by these General Conditions, which form an integral and substantial part of any offer, order and order confirmation of purchase for the products themselves.

The conditions of sale applicable to the order are those in force on the date of the order. Any change relating to any transactions or payment conditions granted by way of derogation (alteration) from the General Conditions will be valid only if MUSEO DEL CICLISMO MADONNA DEL GHISALLO has accepted this condition in writing. The General Conditions apply to all Customers, except for certain provisions applicable exclusively to the Retail Customer ("Retail Customer" means a natural person who purchases the products for purposes unrelated to any entrepreneurial or professional activity); it is assumed that it is a “Commercial Customer" when that Customer sends a purchase request and enters his VAT identification in the area related to the Customer's personal data.

The Purchase Contracts concluded by Consumer Customers are also subject to items 50 to 63 of Legislative Decree No. 206/2005. MUSEO DEL CICLISMO MADONNA DEL GHISALLO may change, at any time and without notice, the content of the General Conditions referred to in this document: these changes will take effect from the date of publication on the WebSite.

Purchase Procedure: The order request sent by the Customer has the value of a contractual offer to purchase and involves the complete knowledge and full acceptance of these General Conditions. Confirmation of the Customer’s order request is made through an automatic reply sent to the Customer's email address. This automatic reply only confirms receipt of the customer’s purchase request. The confirmation message will indicate the 'Order Number', to be used in any subsequent communication with MUSEO DEL CICLISMO MADONNA DEL GHISALLO. Each order is visible by the Customer in his personal account on the WebSite. As soon as the order is fulfilled, the personal account will be updated.

Each Purchase Agreement between MUSEO DEL CICLISMO MADONNA DEL GHISALLO and the Customer shall be considered concluded when the order has been confirmed as filled by the MADONNA DEL GHISALLO CYCLING MUSEUM.

At its own discretion the MUSEO DEL CICLISMO MADONNA DEL GHISALLO has the right to accept or refuse the order request sent by the Customer, without the latter being able to make claims or rights of any kind, for any reason, even in compensation, in the case of non-acceptance of the order itself. The order is deemed accepted by MUSEO DEL CICLISMO MADONNA DEL GHISALLO if, within 48 hours of sending the order, the Customer does not receive any other communications. In case of non-acceptance, THE MADONNA DEL GHISALLO CYCLING MUSEUM, will notify the Customer by e-mail. By submitting an order request, the Customer declares that he has read all the terms and conditions provided to him during the purchase procedure, and accepts in full the General Terms and Payment Conditions described herein.

Product prices, delivery costs and product availability

All product prices are clearly indicated on the Website and are intended to include VAT. They shall not include any other fees, taxes or duties provided for by laws applicable in the event of importation. In this case, the Customer will have to clear the products by paying the duties and taxes (other than VAT) possibly due in the importing country. The prices and availability of the products listed on the website are subject to change at any time and without notice.

It is understood between the parties that the conditions of sale in force at the time of placing the order request by the Customer will apply. The availability indicated in the website product sheets is not updated in real time; in the event that there are numerous accesses to the site, the actual availability of the individual products may vary significantly on the same day. Therefore the MUSEO DEL CICLISMO MADONNA DEL GHISALLO does not guarantee, the immediate fulfillment of the delivery of the products requested and indicated as available on the site and therefore it will not be responsible under any circumstances for any delays in delivery. If the delivery of the ordered product is delayed compared to the delivery times indicated on the site before the order, MUSEO DEL CICLISMO MADONNA DEL GHISALLO undertakes to communicate promptly to the Customer by e-mail. Until the time of shipment, the Customer has the right to cancel the order or modify it, but only following the procedures outlined in his personal account. The cost of each shipment, which may vary depending on the method of delivery, payment amount, the country of destination and the total size of the order, is added to the total price of each purchase and is clearly indicated and communicated to the Customer online before the conclusion of the Purchase Agreement. The visual representation of the products on the Site, is intended to provide a reasonable likeness for the purpose of selling the actual product, but may not exactly correspond to the product’s real dimensions or true colours.

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